PlayStation 5 (PS5) users have recently encountered a significant hurdle: the PS5 error code WS-116522-7. This error, which began surfacing on October 1, 2024, has left many gamers frustrated and searching for answers. Why this error occur and users are unable to play games on PS5. Let’s discuss the causes of this error, explore potential solutions, and provide valuable insights on how to navigate PlayStation Network (PSN) outages.
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PlayStation 5 The WS-116522-7 Error
The PS5 error code WS-116522-7 is primarily associated with a widespread outage of the PlayStation Network. This issue affects users attempting to access online services, including multiplayer games and various applications. The root cause of this particular error has been traced back to a glitch in a recent system software update released by Sony.
What Does This Error Mean?
When you encounter the WS-116522-7 error, it essentially indicates that your PS5 is having difficulties launching games or apps due to network disruptions. It’s important to note that this isn’t an isolated problem affecting just a few users. The error has impacted multiple PlayStation platforms, including:
- PlayStation 5 (PS5)
- PlayStation 4 (PS4)
- PlayStation Vita
- Older systems like PS3
Current Status of the Issue
As of the time of writing, Sony has acknowledged the outage and is actively working to resolve it. The company has informed users that they may experience difficulties with online features until the network is fully restored. This transparency from Sony is crucial, as it helps users understand that the issue is being addressed at the highest level.
Steps to Mitigate the WS-116522-7 Error
While waiting for Sony to implement a permanent fix for the network problems, there are several steps you can take to mitigate the issue:
- Check PSN Status Regularly: Visit the official PlayStation Network Service Status page to stay updated on the outage and any restoration efforts.
- Restart Your Console: A simple restart can often refresh your connection. Turn off your PS5 completely, wait for a minute, and then turn it back on.
- Switch to Offline Mode: If you have games that don’t require an internet connection, you can still enjoy them while waiting for the network to come back online.
- Check for Updates: Ensure your console’s system software is up-to-date. Navigate to Settings > System > System Software > System Software Update and Settings.
- Reset Network Settings: If you’re still facing issues after the outage is resolved, consider resetting your network settings:
- Go to Settings > Network > Set Up Internet Connection
- Choose your connection type (Wi-Fi or LAN) and follow the prompts
- Contact Support: If problems persist after the outage has been resolved, reach out to PlayStation Support for further assistance.
Dealing with PSN Status Page Issues
Sometimes, the PSN status page itself may not update promptly. In such cases, consider the following alternatives:
- Check Social Media: Follow Sony’s official Twitter account and other social media platforms for real-time updates.
- Explore Community Forums: Visit gaming forums or subreddits like r/playstation where users discuss ongoing issues.
- Use Alternative Links: Explore third-party websites that monitor server statuses for additional insights.
- Be Patient and Explore Offline Options: Consider playing offline games or engaging in other entertainment options while waiting for service restoration.
Playing Games Offline During the Outage
Despite the network issues, there are ways to continue gaming:
- Set Your Console to Offline Mode: Navigate to Settings > Network > Disconnect from the Internet.
- Ensure Your Profile is Set as Primary: For digital games, set your account as the primary account on your PS5.
- Focus on Single-Player Games: Play titles that don’t require an internet connection, such as God of War or Horizon Forbidden West.
- Check Game Requirements: Verify if a game needs an online connection for initial authentication or gameplay.
Keeping Your PS5 Software Up-to-Date
To minimize future issues, it’s crucial to keep your PS5 software current. Here’s how to check for updates:
- Navigate to Settings > System > System Software
- Select System Software Update and Settings
- If an update is available, download and install it
Getting Notified When PSN is Back Online
To stay informed about PSN’s status:
- Enable notifications on your console for when friends come online
- Use the PlayStation App on your smartphone
- Join community forums or Reddit for user-reported updates
Accessing Game Saves During PSN Outages
During a PSN outage, access to game saves can be affected:
- Single-player games can usually be played offline
- Local saves on your console remain accessible
- Cloud saves via PlayStation Plus will be inaccessible until PSN is restored
Advanced Troubleshooting for WS-116522-7 Error
If basic steps don’t resolve the issue, try these advanced troubleshooting methods:
- Update via USB Storage Device: Download the latest firmware onto a USB drive and install it manually.
- Use a Game Disc for Update: Inserting a game disc that requires an update can sometimes trigger the system to check for updates.
- Power Cycle Your Router: Turn off your router, wait for about five minutes, and then turn it back on.
- Factory Reset (Last Resort): Perform a factory reset of your PS5, but be sure to back up important data first.
Useful Table: Quick Reference Guide for PS5 Error WS-116522-7
| Issue | Primary Cause | Quick Fix | Advanced Solution |
| Can’t connect to PSN | Network outage | Check PSN status page | Use offline mode |
| Games won’t launch | Software update glitch | Restart PS5 | Update system software via USB |
| Can’t access online features | Server authentication failure | Check internet connection | Reset network settings |
| Unable to see friends online | PSN service disruption | Enable offline mode | Wait for PSN restoration |
| Game saves inaccessible | Cloud save sync issues | Use local saves | Backup saves regularly |
At Last
The PS5 error code WS-116522-7 has undoubtedly caused frustration among the PlayStation community. However, by understanding its causes and following the steps outlined in this guide, you can navigate this issue more effectively. Remember to stay patient, explore offline gaming options, and keep an eye on official Sony communications for updates.
As the gaming landscape continues to evolve, it’s crucial to stay informed about potential issues and their solutions. By keeping your system updated, understanding troubleshooting steps, and being prepared for occasional network disruptions, you can ensure a smoother gaming experience in the long run.
Whether you’re battling through single-player epics or waiting to rejoin your multiplayer squads, remember that these technical hiccups are temporary. Soon enough, you’ll be back to fully enjoying all that the PS5 has to offer.